For NAV PRO Customers
Custom POIs help your fleet create precise map locations—truck gates, docks, yards, or other important spots—directly inside NAV PRO. These POIs appear for both dispatchers and drivers, ensuring accurate routing to the correct entrance or destination every time.
What Are Custom POIs?
Custom POIs are manually created locations used to improve routing accuracy for your fleet. They are ideal for:
Truck-only gates or entrances
Customer docks and delivery doors
Company yards and terminals
Fuel or service locations not found in public map data
Any location requiring precise pin placement
How to Create a Custom POI in NAV PRO
Log into NAV PRO
Click MORE
Select POIs
Click the map (then Add POI) or search an address to Add New POI
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Be sure to enter:
Location Name
Address or LAT/LONG
Category
Site Instructions (optional)
Add any entrance or exits paths if needed (you can use road path if roads are available or you can use off-grid path if the roads are not yet available on our mapping layer)
Click Save
Your custom POI is now available to use.
How to Use Custom POIs in NAV PRO
Open NAV PRO
Click the Map tab
Search for your custom POI
Select it and create a route
Click Send to Driver
How Drivers Access Custom POIs
Custom POIs automatically sync to the Trucker Path Driver App for drivers in your fleet.
Drivers can access them by:
Opening the Driver App
Tapping Search
Selecting POIs
Choosing the custom location
Starting navigation
Best Practices
Always pin truck entrances—not office/main entrances
Use clear names (e.g., Costco Dallas – Gate 4 – Truck Entrance)
Add helpful notes (dock numbers, instructions, gate hours)
Use LAT/LONG when exact precision is needed
Troubleshooting
Custom POI not appearing for drivers
Confirm the POI was saved to your fleet
Ensure the driver is assigned to a Driver Group
Verify the POI is synced to the app for that group
Have the driver refresh the app or update offline maps
Routing to the wrong spot
Double-check pin placement
Ensure the pin is placed on the correct road or entrance
Verify the driver’s routing profile is correctly assigned
POI not showing up in search
Search using only part of the name
Confirm the POI category is correct
Ensure the POI is synced to the driver’s group
Questions?
Contact fleetsupport@truckerpath.com for assistance.
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